Frequently Asked Questions

Welcome to the pro.AACE.com!

Below are resources and answers to frequently asked questions. Click on each question to expand the answer. If you don't see the answer to your question, contact us and we'll be happy to assist you.

Hours of Operation: 8:30 am - 5:00 pm EDT
Toll Free: (800) 393-2223
Local: (904) 353-7878

The pro.AACE.com is proud to offer a streamlined login experience. Just one username and password unlock your entire AACE experience, including your member profile and Online Learning.

Returning Users (Users with existing AACE accounts):

  1. Navigate to the log in page by clicking the "Login" link in the upper right hand corner.

  1. Enter the email address associated with your AACE account and click "Log In".

New Users:

  1. Navigate to the log in page by clicking the "Login" link in the upper right hand corner.

  1. Click "Don’t have an account?" link under the Log In box.

  1. Follow the onscreen instructions to create a free account.

  1. Navigate to the log in page by clicking the "Log In" link in the upper right hand corner.

  1. Click "Forgot your password?" under the Log In box.

  1. Enter the email address that was used to create your AACE account and click “Reset Your Password”

  1. Follow the instructions in the email you receive to complete the process.

  1. Login to the website using the instructions above.

  1. Click on “My Account” in the upper right hand corner.

  1. Click "Edit My Profile" from the drop down menu.

  1. Log in to your account on the website.

  1. Click on "My Account" In the upper right hand corner.

  1. Click "My Learning Activities" from the drop down menu. This link will take you to your activities.

  1. Click the course you wish to launch.

When I access my "My Learning Activities", I no longer see courses I purchased in the past. How do I access them? It is possible that you had two different accounts in our old system. Email [email protected] or contact us for assistance.

If you need to claim credit for AACE’s Annual Meeting please visit the meeting webpage under the “Education and Events” tab and follow the instructions from there. If you need to obtain a certificate of attendance for an AACE MENA meeting, please send an email to [email protected]

Join the world’s largest organization that represents clinical endocrinologists, with over 5,600 members in the United States and 97 other countries!

  1. Navigate to the "Join Us" link at the top right of AACE.com to explore community member benefits.

  1. Choose your engagement tier type and click the "Join now" button to begin the application process.

The AACE renewal period runs from October 1 – December 31. You can log into your AACE account to submit your payment. Additional information about annual community renewals can be found here or you can send an email to [email protected].